howangduc
ENVI
Book a callMenu
howangduc
Hoàng Huy Đức in a brown tweed jacket, a grey shirt and a patterned gold tie, against a grey backdrop.
AI operations @ Savyu Ho Chi Minh City
Hoàng Huy Đức in profile, seated in an office chair.

I'm Đức.

I build the AI systems that run marketing and sales at Savyu, an F&B SaaS platform for Vietnamese restaurants and an official Reserve with Google partner. My work sits between growth and engineering.

I started in paid acquisition, moved on to lead the marketing team, and now design the automation layer underneath it: lead scoring and routing, CRM pipelines, telesales workflows, campaign reporting, and internal agents built with Claude Code.

At a glance

Role
AI Operations Specialist at Savyu, Ho Chi Minh City
Languages
Vietnamese and English
Tools
n8n, Claude Code
Services
Sales & marketing automation · AI tools & internal agents · Dashboards & data pipelines · Websites & launch pages
Book
Book a call or email connect@howangduc.com

Open to a small number of projects and conversations about AI operations, growth systems and F&B technology.

Off the screen

Experience

  1. Savyu

    Full-time · Ho Chi Minh City · On-site

    1. Jun 2026 → Present

      AI Operations Specialist

      • Leading the move from a conventional marketing function to an AI-first operating model.
      3 more
      • Built the merchant tracking, operations and onboarding flows now used by 50+ relationship managers across partner banks.
      • Built onboarding automation, reporting dashboards and the data pipeline the account team runs on.
      • Developed AI agents with Claude Code and automation workflows for the team.
      • Eleven people from VietABank and Savyu at the signing ceremony, most giving a thumbs-up in front of the ceremony screen.
      • Thirteen people in HDBank's meeting room at the signing ceremony; the group in the middle holds a framed painting and a gift box.
      • About twenty-five people, most in blue VietABank polo shirts, raising their fists on the steps outside a VietABank branch.

    2. Aug 2025 → Present

      Marketing Team Lead

      • Led a cross-functional team (content, paid media, telesales) and implemented n8n workflows to automate campaign ops and reporting.
      2 more
      • Aligned marketing, telesales and field sales to speed up merchant onboarding.
      • Trained 6 relationship managers in the VPBank partnership and ran joint co-marketing campaigns.
      • Three people celebrating at Savyu's hackathon, holding up glass trophies and prize money.
      • A presenter beside a screen showing a sales process slide, with about five people at laptops around a meeting table.

    3. Apr 2025 → Aug 2025

      Marketing Executive

      • Ran acquisition for Giaodoan.vn and QR menu products through paid campaigns on Meta and Google.
      1 more
      • Produced sales materials and enablement content for the sales team.
      • At the Savyu booth, Đức listens to a visitor with a backpack while a colleague in a Savyu T-shirt stands in front.
      • Đức in a white Savyu T-shirt and an exhibitor lanyard at the Savyu booth, beside a roll-up banner and a monitor showing Giaodoan.vn.
      • Đức, holding flyers, talks with a visitor in a dark polo shirt among the exhibition booths.
      • Six people in front of the French Tech Summit Vietnam backdrop, several giving a thumbs-up.
      • A hand holding a French Tech Summit Vietnam sponsor and exhibitor badge in front of the Savyu roll-up banner.

  2. Perfect Universe

    Full-time · District 12, Ho Chi Minh City · On-site

    1. Mar 2024 → Oct 2024

      E-commerce Executive

      • Owned e-commerce for Este Synergy, the company's collagen product line.
      1 more
      • Built the brand website, set up its Shopee and TikTok Shop storefronts, and managed product listings on Hasaki.

  3. DataCare.vn

    Internship · District 3, Ho Chi Minh City · Hybrid

    1. Oct 2022 → Mar 2023

      Social Media & Content Intern

      • Designed social media content for 8 client projects across Facebook, Instagram and TikTok.
      1 more
      • Produced 30+ graphics per month for client campaigns.

Education

  • Bachelor's degree, E-⁠CommerceHo Chi Minh City University of Economics and Finance (UEF) · 2020 → 2024
  • ChemistryHigh School for the Gifted, Vinh University · 2017 → 2020

Also

  • Represented Savyu at French Tech Summit Vietnam.

Explore my website

Toolbox

Built with

  • Claude Code
  • n8n
  • Meta
  • Google Ads
  • Shopee
  • TikTok Shop
  • Facebook
  • Instagram

Along the way

  • SavyuAI operations
  • 50+relationship managers use the flows
  • Perfect UniverseE-commerce
  • 8client projects on social
  • DataCare.vnSocial content
  • 30+graphics a month for clients
  • UEFE-commerce degree

Have a process that should run itself?

Book a 30-minute video call. Pick what it's about:

Book a call

or write to connect@howangduc.com

Open to a small number of projects and conversations about AI operations, growth systems and F&B technology.

Illustration: a white duck in round glasses stands on a launch pad and puts on a piece of its suit for each topic you pick. When your request is sent, it launches.